Initiate a puzzle exchange

Step by step intructions on how to initiate a puzzle exchange.

Step 1 - Select puzzle
Select the puzzle that you would like to send to a member. Take notice of the brand, number of pieces, etc.

Step 2 - Prepare the puzzle
Place the pieces in a 1 gallon plastic ziplock storage bag. Some puzzles that have small pieces or are 500 pieces or less can be placed in smaller plastic bags. If the box gets damaged and torn in transit, your pieces will not be spread from VA to FL as has happened on one particular incident.

Step 3 - The puzzle journey sheet
If you have received this puzzle from another member it should already have a puzzle journey sheet in the box. If it does not or you are sending the puzzle for the first time, please print a journey sheet (Color or Black and White) and write the member's name who sent it to you, followed by your name, city, state, country and today's date.

Step 4 - Check the library
Is this a library puzzle? If it is, it may have a 1" x 2.58" label on one side that has a 4 digit number on it (you will need this number when filling out the New swap form so write it down before you seal your package). Visit the Puzzle Library and find the same number of pieces, then scroll down through the puzzles until you find that library number or the same photo. If the puzzle is a duplicate, it will not have a label. Now, move to the column to the right of the photo, you will see a two columns with names, the one on the left are those members who would like to receive that puzzle, the one on the right are members who either have already assembled that puzzle or do not want it. If there is a name in the left column, choose one of those members and send it to them. If there is not a name in that request column, proceed to step 5.

Step 5 - Select a member to send it to
Visit the recipients list This list is sortable and you can filter out all those who your puzzle will not be suitable for. Start with the Will Swap column, if you want a person that will trade with you, click the top arrow and either sort it alphabetically or filter it by any of the options. Proceed through each applicable column. If your timeliness rating points have dropped below a 5 and you want to increase them, choose a NEW member which will give you 10 points to average in with your score. If you are going to select the member by many different categories, say (will trade, number of pieces, shaped, number of puzzles, timeliness and quality ratings) it is best to use the filter option as using sort will re-sort the list each time you select a column and click sort. Once you find the member that will be your recipient, it is time to get the necessary forms to go with your puzzle.

Step 6 - Prepare the box
A typical box with a top and bottom is usually sufficient to withstand shipping. Please wrap it in brown paper and seal it with clear shipping tape. Some puzzle have poorly constructed boxes, Ceaco is one of these brands that sometimes use a cereal box like container. We have found that these boxes do now ship well and after a couple exchanges, become crushed and flimsy. It is best to put these boxes in another box prior to shipping. If you are sending more than one puzzle at a time, use a larger box that will hold them all and use a filler to keep them from moving around inside the box.

Step 6 - The shipping label
We have a shipping label that you can use if you like. Print the form Shipping Label, fill out the sender and recipient information and then apply it to your package. Completely cover the label with clear packing tape so that it does not tear and get removed during shipping.

Step 7 - Mail your package
Take your package to the Post Office or other shipping service. We have found that it appears to be cheaper to use USPS than FedEx or UPS but you may use any service you wish. Some members have said that they save money by using the online stamps option like Stamps.com or buying stamps through USPS.com. Make sure that you get a tracking number for your package, USPS First Class mail DOES NOT included tracking. Puzzles sent without tracking numbers will NOT get credited with rating points because it entails more work for the administration for JPSE

Step 8 - Submit your New Puzzle Swap form
Use this link to submit a New Puzzle Swap. This form is very important as it alerts the recipient that a puzzle is coming to them and allows them to prepare for returning one to you. It also helps us keep track of puzzle deliveries and keeping the recipient on track to return one to you. Failing to submit the form will cost you half the points of the swap which is averaged in to you your Timeliness Rating points and will negatively affect your score.

Step 9 - Swap reporting
Once we have recieved the swap form, we will send an email to both you and the recipient with the details of the swap and the swap number. Any correspondence should include that number. The swap will be recorded on the Transit Board so that you and the recipient can see where the package currently is or if there is a problem with delivery. The swap will drop off the board once it has been in Swap Complete status for 7 days.