Dispute and Return Rating

Use this form to report a substandard puzzle in a swap or a problem with a puzzle that may need to be retired.

Members Info:

Swap Info:

Enter the corresponding swap number here

Puzzle Rating Info:

Enter the 4 digit ID of any puzzles being sent from the Library separated by commas.
Enter the 4 digit ID of any puzzles being sent from the Library separated by commas.
Check all that apply. If you have not agreed to accept puzzles with missing pieces, and you receive one in a return, this would be a return violation, etc.
Please provide the particulars of this swap. Tell us how it is not a comparable swap or the issues that caused you to file the dispute. We will review the details and notify both parties of the recommended action that should be taken by each.
Upload a copy of the journey sheet here
Upload a photo of the puzzle, box, etc to show problem
We will contact you by email if necessary.