returnnotice

Return a Puzzle Notice

Use this form to return a puzzle to the sender. Once you ship your puzzle, let the recipient know that it is coming and by what shipping service. We will forward on the notice to the recipient of the package. Once processed, you and your recipient will each receive a copy of the swap notice message along with any notices or alerts that may affect the swap.

Sender Info

Your Name

City, State

Your Postal / Zip Code

Recipient Info

Recipient Name

City

USA State

State / Province (if outside USA)

Postal / Zip Code

Country

Delivery Info

Shipping Service

Tracking Number

Enter exactly as it apprears on your receipt.
Copy and paste will eliminate errors!

Email

We will contact you by email if necessary.

Swap return Info

Swap #

Enter the corresponding swap number here. You can find this on the original swap notice. If you did not get a swap notice, mention that here.

How Many Puzzles are you returning?

Puzzles included

Enter the piece count for each puzzle you are sending. If you are sending 3 puzzles, enter the piece count of each.

Library ID #'s in this shipment

Does the puzzle have a Library ID#, if so, enter the 4 digit ID of any puzzles being sent from the Library separated by commas. Please check the journey sheet, DO NOT RETURN THE SAME PUZZLE TO A PREVIOUS RECIPIENT!

Did your recipient request the Library Puzzle you are sending?

Yes No Some of them

Is there a missing piece? Have you checked to make sure that your recipient agrees to receive puzzles with a missing piece?

No, there are no missing pieces Yes, there is a missing piece. The recipient agrees to accept missing piece puzzles. I have not assembled this puzzle and am not sure if all the pieces are there.

If you send a puzzle with a missing piece and the recipient does not agree to accept missing piece puzzles and files a dispute, you will be required to send a comparable replacement puzzle or lose one Quality Rating point which is permanent.

Identify missing piece puzzles here

It is imperative that all puzzles with missing pieces be identified in all swaps. Remember, puzzles with missing pieces are not counted toward your return, they are donations only.

Does each puzzle have a puzzle journey sheet included in the box?

Yes No

Puzzle journey sheets ensure that members do not get the same puzzle back that they have already assembled. If you answered NO, please download the form from the Forms library and fill it out prior to sending.

Comments

Enter any comments or information here. Do not use this line to report puzzle IDs you are adding to the swap. You must correct with a Support Ticket before you can trade them.

Puzzle Return Date

What date did you mail or date you are mailing this package?
This swap form will not be processed until it has been received by the carrier service.

This shipment completes this swap

A swap consists of an initiated puzzle and a return puzzle. If you want to continue trading with this member, please initiate a new swap.